Shipping Policy

1. Shipping Area

We currently ship only to mainland UK addresses. We do not offer shipping to Northern Ireland, the Channel Islands, Isle of Man, or international destinations at this time.

2. Order Processing

• Orders are typically processed within 1–3 business days.

• You’ll receive a confirmation email once your order is placed, and a shipping notification with tracking details once dispatched.

• Orders placed on weekends or public holidays will be processed the next business day.

3. Shipping Methods & Carriers

• We ship via trusted UK carriers using automated fulfillment platforms including Shiptheory and PrintNode.

• Shipping options and estimated delivery times are displayed at checkout.

• We offer standard and express delivery where available.

4. Delivery Timeframes

• Mainland UK orders typically arrive within 2–5 business days after dispatch.

• Please note: delivery times are estimates and may be affected by carrier delays or seasonal demand.

5. Shipping Fees

• Shipping costs are calculated at checkout based on your location and selected delivery method.

• Occasionally, we offer free shipping promotions — these will be clearly advertised on our website and social media channels.

6. Tracking & Fulfillment

• All orders include tracking where available.

• Our fulfillment workflow is powered by Wix, Shiptheory, and PrintNode, ensuring efficient label generation and invoice printing.

• If you have questions about your shipment, contact us at neilrichards1@gmail.com with your order number.

7. Lost or Delayed Shipments

• If your order hasn’t arrived within the expected timeframe, please contact us so we can investigate with the carrier.

• We are not responsible for delays caused by incorrect shipping information or force majeure events.

8. Address Accuracy

• Please ensure your shipping address is correct at checkout. We cannot guarantee changes once an order is processed.